Para tu persona especial
In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.
Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.
If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.
Delivery Policy
Florería La Guadalupana – Delivery Policy
? Delivery Area
We offer flower delivery within South Bend and surrounding areas. Delivery availability and fees depend on the destination.
? Delivery Fees
Delivery fees are based on the distance from our shop. The delivery fee must be paid along with the order before the arrangement is delivered.
⏰ Delivery Times
We will do our best to deliver orders within the requested time frame. Please understand that delivery times may vary due to traffic, weather, holidays, and the number of orders we receive.
For holidays and busy occasions, we recommend placing your order in advance.
? Delivery Information
Customers are responsible for providing:
Recipient’s full name
Complete delivery address
Recipient’s phone number
Preferred delivery date and time
Any special delivery instructions
Incorrect or incomplete information may result in delivery delays or an additional delivery fee.
? Recipient Not Available
If the recipient is not available, we will attempt to contact the recipient or customer to arrange a safe delivery. Additional delivery attempts may require an additional fee.
? Payment
Full payment, including the arrangement price and delivery fee, must be received before the order is delivered.
? Special Requests
We will make every effort to fulfill special requests. However, flower availability may vary by season. Substitutions of similar value and appearance may be made when necessary.
❗ Important
Once an order has been delivered to the address provided by the customer, Florería La Guadalupana is not responsible for the arrangement after delivery.
Thank you for choosing Florería La Guadalupana! We appreciate your business and look forward to making every delivery special. ?
We accept returns only for items that arrive defective or damaged. Please contact us within 24 hours of delivery with a photo of the issue to arrange a return or exchange to the following phone number (347) 586-7120
Item Number: #20
